Refund & Cancellation Policy

Last updated: 18 September 2026

Sprout Tech sells software subscriptions and online courses. We do not sell physical goods. This policy explains how cancellations and refunds work for each product.

Cancelling

You can cancel any subscription at any time from your account or by emailing us. Cancellation stops future renewals, and you keep access until the end of the period you have already paid for.

Product-specific terms

• Silk: 30-day money-back guarantee. If you are not satisfied, email us within 30 days of your first payment for a full refund.
• Vulcaro: the $1 trial lasts three days. Cancel before it ends and you won't be charged the monthly fee. After that, you can cancel anytime and your subscription stops at the end of the current billing period. You keep all content already created.
• Build Alone: 60-day money-back guarantee. Email us within 60 days of purchase for a full refund.
• Invoice Gorilla: subscriptions can be cancelled anytime and stop at the end of the current billing period.

Other payments

Except as stated above, fees already paid for the current billing period are not refunded. If you were charged in error, for example twice for the same period, or after you had cancelled, we will refund the incorrect charge in full. Where the law gives you further rights, those rights apply.

Third-party costs

Charges you pay directly to other providers, such as AI model usage billed to your own OpenRouter key when using Silk, are not paid to Sprout Tech and are not covered by this policy.

How refunds are paid

Approved refunds are paid to the original payment method within 14 business days.

How to request a refund

Email iju@sprout-tech.com with your name, the product, the email address on your account and the reason for your request.